Bergère de France guarantees
Here are just a few of the things we guarantee when you buy from us online.
Buy direct from the manufacturer
By purchasing our yarns directly from us, you are getting the very best of our technical know-how. As specialists of high quality yarns and needlework accessories since 1946, we continually combine tradition and innovation to bring you the very best products for your creative projects.
Our price guarantee
All the prices for the 2014/2015 collection are guaranteed until July 31st 2015, and may only be changed in exceptional circumstances.
Our professional charter
Bergère de France is committed to trading in strict compliance with the rules of the FEVAD (French Mail Order Federation) professional charter.
Money back guarantee
If any of our products failed to meet your expectations, you can simply return it to us for a replacement or a full refund. You can find all the details about product returns in our FAQ.
Secure online payment
When you order online via our site, your payment is secured by our partners CyberMUT and PayPal. Look for the padlock sign in your navigator address bar that guarantees your online security.
All the products available online are dispatched from our factory a maximum of five days after you place your order, unless they are out of stock. You can read more about delivery times and methods here.